- Proof of purchase is required.
- Unopened items may be returned within 30 days, except for heat sensitive items, which are non-returnable.
- A processing fee of 20% will be charged.
- Prior authorization by our team is required.
- Purchaser is responsible for return shipping and applicable fees.
- Products that have been altered in any way are non-returnable.
- Reports of damaged products or order discrepancies must be communicated to our team within 72 hours of receipt to qualify for return/replacement.